The Software and Applications Development Unit (SADU) is established within the COMSIT Directorate to spearhead the automation and digital transformation efforts of the university. The primary goal of this unit is to ensure the seamless deployment of software solutions, thereby enhancing the efficiency of the University’s processes without disrupting established procedures. As part of our commitment to global best practices, the SADU is instrumental in achieving sustainable digital transformation through meticulous requirement gathering, validation, and process mapping.